Privacy Policy

This Privacy Policy explains how Partoska.com ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website and use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.

This policy applies to all personal data we collect through our website, mobile application, and any other interactions you have with us.

The data controller responsible for your personal information is Fabrika Charvát s.r.o., with contant information provided on our Contact page.

For privacy-related inquiries, please contact us at: privacy@partoska.com

We collect the following types of personal information:

3.1 Information You Provide

• Account Information: Name, email address, phone number, and account credentials when you register.
• Profile Data: Profile information, preferences, and settings.
• Content: Photos, videos, event details, and descriptions you upload and share.
• Communication Records: Records of correspondence when you contact us directly.

3.2 Information Automatically Collected

• Analytics Data: Page views, session duration, user interactions, and device information through PostHog analytics.
• Technical Data: IP address, browser type, operating system, device identifiers, and referring website.
• Usage Data: Features used, pages visited, time spent, and interaction patterns.
• Location Data: If permitted by your device settings, approximate location information.
• Cookies: As described in our Cookie Policy.

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract Performance: Providing our media sharing services and responding to your inquiries.
• Legitimate Interest: Website analytics, improving our services, and ensuring platform security.
• Consent: Optional analytics cookies, marketing communications, and location data.
• Legal Obligation: Compliance with applicable laws and regulations.

We use your personal information for the following purposes:

• Providing and maintaining our media sharing service.
• Processing and facilitating the sharing of your event memories.
• Responding to your inquiries and providing customer support.
• Improving our website functionality and user experience.
• Analyzing website usage and performance.
• Ensuring website security and preventing fraud and abuse.
• Complying with legal obligations.
• Sending relevant information about our products and services (with your consent).

We may share your information in the following circumstances:

• With other users according to your privacy settings and event participation.
• With service providers who assist in operating our platform.
• In response to legal requests or to protect our rights.
• In connection with a business transfer or acquisition.
• With your explicit consent for specific sharing purposes.

We use the following third-party services that may process your data:

7.1 PostHog Analytics

We use PostHog for website analytics. PostHog processes usage data to help us understand how visitors interact with our website. Data is processed based on your cookie preferences and consent settings.

Data processed: Page views, user interactions, device information.
Location: European Union.
Privacy Policy: PostHog Privacy Policy.

7.2 Cloud Storage Services

We use secure cloud storage services to store and process your uploaded media files. All data is encrypted in transit and at rest, stored within the European Union.

7.3 Email Services

We use secure email services to process and respond to contact form submissions and send service notifications. Email data is transmitted securely and stored only as long as necessary.

We retain your personal data for the following periods:

• Account Data: Until account deletion or 3 years after last activity.
• Media Content: Until deleted by user or event expiration as configured.
• Analytics Data: 26 months (PostHog default retention).
• Cookie Data: As specified in our Cookie Policy.
• Communication Records: 3 years or until you request deletion.
• Legal Compliance Data: As required by applicable laws and regulations.

After these periods, data is securely deleted unless we have a legal obligation to retain it longer.

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request limitation of how we process your data.
• Right to Data Portability: Request transfer of your data to another service provider.
• Right to Object: Object to processing based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent for processing at any time.

To exercise any of these rights, please contact us at privacy@partoska.com. We will respond within 30 days.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using HTTPS/TLS.
• Encryption of sensitive data at rest.
• Secure hosting infrastructure with regular security updates.
• Access controls and authentication for our systems.
• Regular security assessments and monitoring.
• Employee training on data protection and privacy.
• Incident response procedures for security breaches.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We primarily process data within the European Union. When data is transferred outside the EU, we ensure adequate protection through:

• Adequacy decisions by the European Commission.
• Standard Contractual Clauses (SCCs).
• Certification schemes and codes of conduct.
• Binding corporate rules where applicable.

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. For detailed information about our use of cookies, please see our Cookie Policy.

You can manage your cookie preferences through our Settings page or your browser settings.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy.
• Notify you through our website or email if required by law.
• Obtain your consent for material changes where required.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@partoska.com
• Postal address is captured on Fabrika Charvát s.r.o. Contact page.